Global summer delivery

Order processing

After payment is authorized, the order enters merchant review and fulfillment preparation. Most eligible summer apparel orders begin processing within 1 to 3 business days when inventory is available.

• Orders may be reviewed for address accuracy, fraud prevention and payment confirmation.
• Orders placed during weekends or holidays may begin processing on the next business day.
• Customers may receive separate shipment notices when items are fulfilled from different stock locations.

Transit and delivery

Transit time depends on destination country, regional carrier coverage and customs clearance. Remote addresses, islands, military addresses and areas with limited carrier service may require extra time after the parcel leaves fulfillment.

• Tracking may show limited movement before carrier pickup or customs release.
• Delivery attempts may require a signature or customer pickup depending on local rules.
• Incorrect addresses can cause delays, return-to-sender handling or additional carrier fees.

Tracking updates

Tracking information is usually sent after the parcel is scanned by the carrier. Some routes show label creation first, then movement after the package reaches the first sorting location.

• Use the Track Order page with your order number and checkout email.
• Allow time for carrier systems to refresh after dispatch.
• Contact support if tracking has no update for several business days after shipment.

Customs and duties

International parcels may be inspected by customs authorities. Duties, taxes, import fees or brokerage fees may be charged by the destination country and are controlled by local regulations, not by the store.

Lost or delayed parcels

If an order appears delayed, customer care may ask for the latest tracking status, delivery address and order number before opening a carrier inquiry. Carrier investigations can take time and may require confirmation from the customer.

Address changes

Address edits are not guaranteed after an order is placed. Contact customer care quickly if the address is wrong. Once a parcel is in carrier possession, address changes depend on carrier policy.