Terms of service

Store terms

These terms describe common storefront expectations for browsing, purchasing products and using customer services. They are intended to make the shopping process clearer for customers and the merchant. Final legal wording should be reviewed by the merchant for the applicable operating region.

Using the site

Customers should use the site for lawful shopping, product research, order management and customer service. Attempts to misuse checkout, interfere with site security, submit false information or abuse promotions may result in order cancellation or service restriction.

Orders and acceptance

Submitting an order means the customer agrees to provide accurate billing, shipping and contact information. Order placement is a request to purchase; the merchant may review payment, inventory, address information and fraud indicators before accepting or fulfilling the order.

  • Orders may be cancelled if payment authorization fails or inventory becomes unavailable.
  • Orders may be held if customer information needs verification.
  • Duplicate orders, pricing errors or suspected abuse may be corrected or cancelled.

Products and availability

Product images, measurements, color names and fit notes are provided for shopping guidance. Actual color can vary by screen, photography lighting and production batch. Product availability may change quickly during sale periods or high-demand events.

Pricing and promotions

Prices are displayed in USD unless stated otherwise. Promotions, discounts, sale prices and availability may change without notice. Discount codes may have eligibility limits, expiration dates, product exclusions or one-use restrictions.

Shipping, returns and refunds

Shipping, returns and refunds are handled according to the relevant policy pages. Customers should review delivery estimates, customs notes, eligible return conditions and refund timing before placing an order.

Customer responsibilities

Customers are responsible for checking product information before purchase, entering correct delivery details, monitoring tracking updates and contacting support promptly when an order issue appears. Failure to provide accurate information may delay fulfillment or support review.

Limitation of service information

Site content is provided for shopping and service guidance. Policy explanations may be updated as operations, carrier routes, payment providers or legal requirements change.

Support

For order, shipping, payment, privacy or return questions, use the Contact Us page with your order number and checkout email so the support team can locate the purchase.